> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newly.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and top-ups

> Monthly and annual plans, one-time top-ups, credits from Newly, and the order credits are spent in.

Newly v2, at app.newly.app and in Newly for Mac, has no free plan. A new account starts with 0 credits. Before the agent can work, your organization needs a plan, a top-up, or credits or a gift plan from Newly.

To buy, open the account footer menu and select **Billing**. Only organization owners and admins can buy. Members see "Ask an admin or owner of your organization to add credit. Only they can manage billing."

## Plans

A plan adds credits every month. Pick a plan on the **Plans** tab in **Billing**.

| Price per month | Credits per month |
| --------------- | ----------------- |
| \$25            | 100               |
| \$50            | 200               |
| \$100           | 400               |
| \$200           | 800               |
| \$400           | 1,600             |
| \$800           | 3,200             |
| \$1,600         | 6,400             |

Every plan gives 4 credits for each \$1. Prices are in US dollars.

### Plan credits don't roll over

Plan credits expire at the end of each monthly allowance. Only the credits you didn't use expire. The next month's credits then arrive.

### Annual billing

Set **Billing cycle** to **Yearly** to pay for 12 months at once, for 20% less than paying monthly.

* Credits still arrive monthly, and each month's credits expire like monthly plan credits.
* You can't switch an annual plan back to monthly in the app. To change it, contact support.

To change or cancel a plan, see [Change, cancel or manage your plan](/billing/manage-your-plan).

## Top-ups

A top-up is a one-time purchase of credits. Buy one on the **Add credits** tab in **Billing**.

* You can buy from $5 to $2,500 worth of credit in one purchase.
* Top-up credits last 12 months from purchase.
* They're used after your plan credits.
* They cost a bit more per credit than plan credits. **Billing** shows the exact price before you pay.

Newly may ask you to start a plan before you can buy one-time credits. In that case **Billing** shows "One-time credits can be added once you have a plan."

## Credits from Newly

Sometimes Newly adds credits or a plan to your account.

* **Credits from Newly** show as **From Newly** in your balance breakdown. They never expire.
* **A plan granted by Newly** works like a plan. Its credits arrive monthly and expire at the end of each month. It ends on its own. To change it, contact support.
* **Buying a plan** replaces a plan granted by Newly from that day. Credits the granted plan already added stay until they expire.

### Gift links

If Newly sent you a gift link, open it and sign in to claim one free month of the \$25 plan (100 credits).

* No card is needed, and the gift doesn't renew.
* A gift works only for an account that doesn't already have a plan.
* Gift links expire 30 days after they're created.

## Promotion codes

If you have a promotion code, enter it at checkout when you buy a plan. A discounted plan still adds the full plan's credits.

## The order credits are spent in

Newly spends your credits in this order:

1. Plan credits
2. Top-up credits
3. Credits from Newly

Within each kind, the credits that expire soonest are used first.

To see how many credits of each kind you have, open **Billing** and select **Available credits**.

## Related

<CardGroup cols={2}>
  <Card title="How credits work" icon="coins" href="/billing/how-credits-work">
    What uses credits and what doesn't.
  </Card>

  <Card title="Change, cancel or manage your plan" icon="credit-card" href="/billing/manage-your-plan">
    Upgrade, downgrade, cancel and update your card.
  </Card>
</CardGroup>
