> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newly.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete your account

> How to permanently delete your Newly account, what gets removed, and the less drastic options to consider first.

Deleting your account permanently removes your Newly profile, every project you've
built, and all associated data. This guide walks through the steps, spells out exactly
what gets removed, and covers the lighter-weight options — cancelling your subscription
or deleting projects — that solve most cases without closing your account.

<Warning>
  Account deletion is **permanent and cannot be undone.** There is no grace period and no
  way to recover your projects afterward. If you might want your work later,
  [export your code](/advanced/exporting-code) or
  [push it to GitHub](/integrations/github) first.
</Warning>

## Quick answer

Open the **profile menu** (your avatar, top-right) → **Settings** → the **Danger zone** tab
→ type your account email to confirm → **Delete my account**. Deletion is immediate.

## Before you delete: consider these first

Most people who reach for "delete account" only need one of these. Each keeps your
account intact.

<CardGroup cols={2}>
  <Card title="Just stop being billed?" icon="credit-card" href="/guides/cancel-subscription">
    Cancel your subscription and keep your account and projects on the free tier. See
    [Cancel your subscription](/guides/cancel-subscription).
  </Card>

  <Card title="Clear out your projects?" icon="trash" href="#delete-projects-without-deleting-your-account">
    Delete all — or individual — projects while keeping your login, settings, and any
    active plan.
  </Card>

  <Card title="Keep a copy of your work?" icon="download" href="/advanced/exporting-code">
    Export your project's source code or sync it to GitHub before you remove anything.
  </Card>

  <Card title="Not sure?" icon="life-ring" href="mailto:support@newly.app">
    Email [support@newly.app](mailto:support@newly.app) — we're happy to help you find the
    right option before you do something irreversible.
  </Card>
</CardGroup>

## Delete your account

<Steps>
  <Step title="Open Settings">
    Click your avatar in the top-right corner to open the profile menu, then choose
    **Settings**.
  </Step>

  <Step title="Go to the Danger zone">
    In the settings panel, select the **Danger zone** tab.
  </Step>

  <Step title="Confirm with your email">
    Type your account's primary email address into the confirmation field. The delete
    button stays disabled until it matches exactly — this is the guard against accidental
    deletion.
  </Step>

  <Step title="Delete">
    Click **Delete my account**. If you have a paid plan, the button instead reads
    **Cancel subscription & delete account** — clicking it cancels your subscription and
    deletes your account in one step.

    You'll be signed out and returned to the homepage once deletion completes.
  </Step>
</Steps>

<Note>
  If you have an active paid subscription, deletion **automatically cancels it** as part of
  the same action — you don't need to cancel separately first. Cancellation is immediate and
  **no refund is issued** for unused time in the current billing period.
</Note>

## What gets deleted

When you delete your account, we permanently remove:

* **Your account and login** — your profile, avatar, name, and email addresses.
* **All of your projects** — every app you've built, including its files, chat history,
  and version history.
* **Connected accounts** — linked Google and GitHub sign-ins and integrations.
* **Active sessions** — you're signed out everywhere.

Your active subscription is cancelled at the same time.

### What we retain

For legal and accounting reasons, your **billing records with our payment processor
(Stripe)** are preserved so that disputes, chargebacks, and any refunds remain possible.
These records are no longer tied to a usable Newly account — your login and product data
are gone. If you need these records erased as well, contact
[support@newly.app](mailto:support@newly.app).

## Delete projects without deleting your account

If you only want a clean slate, you can remove projects while keeping your account and
subscription:

* **Delete all projects at once** — open **Settings → Data** and use **Delete all
  projects**. This removes every app and its history but leaves your account, settings, and
  plan untouched.
* **Delete a single project** — from the project list, open a project's menu and choose
  delete.

<Warning>
  Deleting projects is also permanent. [Export the code](/advanced/exporting-code) or
  [sync to GitHub](/integrations/github) first if you might want it back.
</Warning>

## Refunds

Deleting your account cancels any active subscription **without a prorated refund** for the
unused portion of the current period. Separately from deletion, our standard
[refund policy](https://newly.app/terms) applies: we process refunds only if you've used
less than 5% of your monthly AI credits. See
[Cancel your subscription](/guides/cancel-subscription#refund-policy) for details.

## If something goes wrong

Account deletion coordinates a few systems (billing, then account removal). If deletion
fails partway — for example, you see a message saying your subscription was cancelled but
the account wasn't removed — **do not retry.** Contact
[support@newly.app](mailto:support@newly.app) with your account email and we'll finish it
for you.

## Still have questions?

* Billing and cancellation questions → [Cancel your subscription](/guides/cancel-subscription)
* Data or privacy requests → [support@newly.app](mailto:support@newly.app)
* General help → the [Discord community](https://discord.com/invite/sPbqWqgcMf)