> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newly.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel your subscription

<Warning>
  You're reading the docs for **Newly v1 (legacy)**, the classic newly.app builder. Using app.newly.app or Newly for Mac? Go to the [Newly v2 docs](/). Credits, pricing and features differ between the two.
</Warning>

You want to stop your monthly billing or request a refund for your Newly subscription.

## Quick answer

Go to [**newly.app/pricing**](https://newly.app/pricing), select **Billing & Invoices** (or the **Plans** tab), and cancel your plan from there. Your access remains active until the end of your current billing cycle.

## Refund policy

As per our [terms](https://newly.app/terms) we process refunds only if you have used less than 5% of your monthly AI prompts. For example, on the standard plan (50 prompts per month), you are not eligible for a refund if you have used more than 2 prompts.

## If that didn't work

If the billing button does not load or you cannot access the pricing page, reach out to support with your account email and we will process the cancellation manually.