How to tell them apart
Other signs you’re in Newly v2: the prompt box has a Build / Plan / Ask mode switch. When you start a new chat, a Remote label sits under the prompt box (in the web app), or a Remote / Local menu (in the Mac app).
If your projects open at
newly.app/project/… or you scan a QR code to preview, you’re on Newly v1. Use the v1 (legacy) docs.
How newly.app decides where you sign in
When you sign up or log in on newly.app, Newly looks at your email address first.- Your email already has a Newly v1 account. You finish signing in to Newly v1. On the sign-up form you see “Welcome back” and “You already have a Newly account.”
- Any other email. You get a code, and you land on app.newly.app already signed in to Newly v2.
Going straight to app.newly.app or the Mac app
If you open app.newly.app or Newly for Mac and sign in there, you always get a Newly v2 account. That’s true even if you’re a Newly v1 customer. Your Newly v2 account starts empty. If you’re a Newly v1 customer and want to use Newly v2, sign in at app.newly.app or in the Mac app. Signing in on newly.app takes you back to Newly v1. Signing out of the web app takes you back to newly.app. See Sign up and sign in for the sign-in methods.Your v1 and v2 accounts are separate
Newly v1 and v2 are separate, even when you use the same email address for both.- Projects. Your Newly v1 projects don’t appear in Newly v2, and there’s no way to move them into Newly v2 today.
- Credits. Credits in one product can’t be spent in the other.
- Subscriptions. A Newly v1 subscription doesn’t give you Newly v2 credits, and a Newly v2 plan doesn’t change your Newly v1 subscription.
If you pay for both
You can have a Newly v1 subscription and a Newly v2 plan at the same time. They are two separate charges.- To cancel your Newly v2 plan, an organization owner or admin uses Billing in the web app or the Mac app. If Newly gave you your plan, contact support to change it. See Change, cancel or manage your plan.
- To cancel your Newly v1 subscription, follow Cancel your subscription in the v1 (legacy) docs. The Newly v2 Billing panel can’t cancel it.
Which docs apply to you
This site opens on the Newly v2 docs. If you use Newly v1, pick v1 (legacy) in the version switcher, or go straight to the v1 (legacy) docs.Related
Build your first app
Start using Newly v2.
How credits work
How Newly v2 credits and plans work.