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Newly v2, at app.newly.app and in Newly for Mac, uses one account for both. Sign in with the same email address in each, and you see the same projects.

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Ways to sign in

You can sign in with:
  • Email. Enter your email address and press Continue with email. Newly emails you a 6-digit code. Enter it and press Verify code.
  • Google. Press Continue with Google.
  • GitHub. Press Continue with GitHub.
There are no passwords, so there’s nothing to reset. If a code doesn’t arrive, check your spam folder or press Resend code. To use a different address, press Use another email. You can’t sign in to Newly v2 with Apple.
Use the same email address each time, on the web app and in the Mac app. A different email address is a different account, with its own projects and credits.

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Sign up for the first time

Signing up and signing in use the same form. The first time you sign in with a new email address, Newly creates your account.
  1. Go to app.newly.app, or open Newly for Mac.
  2. Press Start building, or Sign in if you already have a Newly v2 account.
  3. Sign in with an email code, Google or GitHub.
  4. Answer three short questions and read the short tour.
  5. In the Mac app, you may also see a screen that offers to set up Xcode. To skip it for now, press Set this up later.
Then continue with Build your first app. New accounts start with no credits, so you need a plan, a gift plan or credits from Newly before your first prompt. See How credits work.

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Signing up at newly.app instead

You can also sign up or log in on newly.app. Newly checks your email address first:
  • If the address already belongs to a Newly v1 (legacy) account, you’re signed in to Newly v1.
  • Otherwise, you get a Newly v2 account and land on app.newly.app, already signed in.
If you go straight to app.newly.app or the Mac app, you always get a Newly v2 account, even if you also have a Newly v1 account. See v1 vs v2: which one am I using? Open the gift link in your browser. The sign-in screen shows “Sign in to claim one free month of Agent, worth $25.” Sign in, then press Activate free month on the next screen. You can claim a gift only if your account doesn’t already have an active plan. Gift links open in the web app. After you claim one, the credits are on your account in the Mac app too. See Plans and top-ups.

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Your account details

In the web app, open the account menu at the bottom of the sidebar and choose Account. There you can:
  • Change your Display name.
  • See the email you’re signed in with, and whether you signed in with email, Google or GitHub.
You can’t change your email or sign-in method there. The Account dialog is only in the web app. In the Mac app, the same menu has Billing and Sign out. For account deletion, see Delete a chat, project or account.

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Sign out

Open the account menu at the bottom of the sidebar and choose Sign out. In the web app, signing out takes you back to newly.app.

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Troubleshooting

You signed up on newly.app with an email that already has a Newly v1 (legacy) account, so newly.app is signing you in to Newly v1. To use Newly v2 with that email, go to app.newly.app and sign in there. Your Newly v1 and v2 accounts stay separate.
Check the address bar. If you’re on app.newly.app, you’re in Newly v2, and your Newly v1 projects don’t appear there. They’re still in Newly v1 at newly.app.If you’re in Newly v2 and expect to see projects, make sure you signed in with the same email address as before. A different email address is a different account.
If you still can’t sign in, see Getting help.